Inconveniences can occur anywhere without a warning. You may have experienced inconvenience on the road yourself with a flat tire or getting locked out of your car while you quickly went to pay for gas. One finds oneself in many situations; the same is true for trucking companies. Truck companies have a fleet of trucks that tour the country delivering cargo; however, these companies sometimes face the same situation as you might. Anything could go wrong. Hence, these companies are registered with commercial roadside assistance to provide exemplary service to get them out of a sticky mess. So, how is this commercial roadside assistance any different than towing? Or what types of services do truck roadside assistance near me offer? What to look out for? Before you start your search for commercial truck roadside assistance near me, let’s find out some of the answers to these questions.
Is commercial truck roadside assistance similar to towing?
You may come across towing in your search for commercial truck roadside assistance near me.
What do you do when you’re stuck on the side of the road? The first thing that comes to mind is calling a tow truck to help you reach home with your vehicle intact. However, when it comes to trucking companies, returning to the trucking premises is not an option, as cargo needs to be delivered from point A to point B to make money. In such situations, solutions must be given on the spot to ensure the journey to point B doesn’t stop.
If you search the internet for the services provided by commercial roadside assistance near me, you will notice that towing is part of their services package. Depending on the type of company you go for, commercial roadside assistance may include fuel service, lockout service, battery and vehicle inspection, repair, and more. Now, let’s look at some of the reasons that may help you consider searching for commercial truck roadside assistance near me. Having a roadside assistance company on board is the best way to eliminate your search for commercial truck repair or emergency roadside assistance near me.
You should know that there is no such thing as free roadside assistance near me, and every company will charge for the service they provide. If you get stuck and call a tow company, they will charge you. If you need a tire change for your truck and search for tire roadside assistance near me, they will charge you. Having subscribed to a roadside assistance provider eliminates these additional charges you might face for a monthly fee.
Commercial roadside assistance near me: Why do your business or truck drivers need it?
Before searching for commercial truck roadside assistance near me, it is essential to understand why you need these companies. Left stranded, commercial trucks can impact the company financially and threaten the employees’ safety. A commercial truck roadside assistance company is the best option to reduce the risks associated with a wrecked vehicle. If you’re running a retail trucking business, here are some reasons to start looking for roadside assistance near me.
To make roadside repairs
Nobody can predict the exact moment a vehicle will break down. If you’ve maintained your car correctly, a mechanical failure would not be on your radar. If your vehicle is old, you know it might break down anytime, but you can’t tell when exactly. This is where your search for finding the best commercial truck roadside assistance near me comes in handy.
Minor issues can easily be repaired on the roadside by sending a mechanic or team of mechanics over to diagnose the problem and get to work fixing it. Having your truck stranded is unsuitable for the truck driver and your products, and you need to have it back on the road again. Roadside assistance companies have a team of mechanics capable of making roadside repairs so that you don’t have to stop your journey or make a little “detour.”
Help with towing
In searching for commercial truck roadside assistance near me, you’ll find that these companies also offer towing services. Many roadside assistance providers will provide towing services because some repairs can not be done on the roadside and must be sent to a workshop. These companies offer towing free of charge until a specific range, but if you were to have your vehicle towed outside this range, you might have to pay for towing.
Fix a flat
A flat tire is one of the most common causes of being stranded on the roadside. Many of us occasionally go through a flat tire, and trucks are no different. Especially with the heavy load, a car’s tires go through rapid wear and tear. This is why many trucking companies search for commercial roadside assistance near me whenever they face this situation.
If you’re a truck driver and get a flat tire on your way to the destination, you know that changing a truck’s tire is not a one-person job and requires a team of people. A commercial truck roadside assistance will send over a few people to help you change your flat tire, but you will need to tow your vehicle if you don’t have a spare. Instead of searching for commercial truck tire repair near me at the last minute, being subscribed to a roadside assistance company will eliminate most of the hassles. Subscribing to a roadside assistance company gives you the confidence that you have a 24-hour roadside tire service near you whenever your truck breaks down.
Jumpstart your truck’s battery.
Another service you may come across in your search for commercial roadside assistance near me is jumpstarting the truck’s battery. If you have a wonky battery or an old battery that needs replacement but hasn’t done so, you might find yourself in a situation where your battery might not start. This can happen when you’ve stopped to pick up goods or fill up your truck, and, upon starting, the battery fails to start the car. Calling your roadside assistance company to send a vehicle over to jumpstart your truck is one of the many services these companies offer.
Get some fuel
If your vehicle is out of oil, fuel, or water, it may not move. In this case, you need someone to send the required liquid to fill your vehicle so it can be on the road again. You may find that roadside assistance offers fueling services that deliver oil and water to where you are stranded when searching for commercial truck roadside assistance.
Getting locked out
This might sound hilarious to some, but the most common calls assistance companies receive are for getting help when locked out of the vehicle. You or your truck driver may forget keys in their truck and go out for a quick toilet break or a lunch break. Upon returning, they might not be able to get back in the car because no spare keys are available. In this case, roadside assistance offers vehicle lockout services, sending people over to help you get back in the vehicle and on the road.
Note that not all roadside assistance services offer these services, and it depends on the service provider. Before searching for a commercial truck roadside assistance near me, here are a few things you should look out for with roadside assistance providers.
Features to look out for with commercial roadside assistance providers
Before you start your search for commercial truck roadside assistance near me, here are a few things that you should look out for.
Usually, when searching for the best commercial truck roadside assistance near you, you will encounter certain limitations placed on the “unlimited roadside assistance.” Make sure you read these limitations and see if it works for you. If the company does not offer round-the-clock 365 days year roadside assistance service, consider looking for other companies.
Fixing a flat
Many roadside assistance companies offer to fix a flat as part of their services. However, they will not be able to replace your vehicle for you as they might not have the right tire. In these cases, you can look out for another service they provide, and that is towing. If the flat tire can not be fixed, you need the company to tow your vehicle to a workshop to sort it out. You don’t need to search for commercial tire service near me if you have this service provided in the roadside assistance package.
A roadside assistance company should provide free tow within a specific diameter or range. If you’re left in a situation where a mechanic can not fix your vehicle on the side of the road, you need a quick tow to the workshop, where your truck can be repaired. Eliminate the search for commercial truck towing near me with free towing offered in the roadside assistance package.
This may shock or surprise many, as some roadside assistance vehicles provide rentals. If your truck requires repair time, some companies will offer you rental cars so that you can continue to your destination and deliver the goods. This is a great way to return to the client even when adversity hits and also ensure that your company keeps going on a delivery. Only some roadside assistance companies will provide this service. Hence, it is advised to do a quick research.
You may find that your navigation system is failing and refuses to work correctly. This can create many issues for the trucking company and their clients if goods are not delivered to the right place at the right time. Some roadside assistance companies offer navigation services whereby drivers can call their customer centers and plan their routes accordingly with the help of a specialist. These specialists will guide you throughout the journey so you don’t miss out on the essential exits and reach on time.
Delivery of fluids
Sometimes, a truck might break down on the side of the road due to having no fuel, oil, or water. In such cases, it is difficult to transport these liquids to where the truck is if the car is further away from the trucking company. Some roadside assistance offers fueling and oil/water refilling services across the states, and registering with these types of companies is the best way to prevent such situations.
There are other things to look out for, such as battery jumpstarts, vehicle lockouts, etc. The best way to move forward with roadside assistance is to analyze your business’s situation. If your trucks face many repair issues rather than flat tires, it is better to go with a trucking company offering roadside repairs and towing.
Remember that adding services to the roadside assistance package will increase your monthly or yearly premium. This can cause a dent in your financials if you’re not using these services. However, some trucking companies have solid profits and are not afraid to splurge on extra services even if they don’t need them. Being prepared for any situation in the future is their priority, as compromising on their clients and delivering goods is a big NO for them.
You may have heard of the phrase “prevention is better than cure.” In this case, opting for a roadside assistance company with a plan that covers all the necessary needs of your trucking company is the best way forward. Having a company to support you in case of breakdowns is a massive relief for the drivers and the trucking company owners. Drivers do not have to worry about handling the situation themselves. At the same time, trucking company owners do not need to worry about their trucks on the roadside as they know that instead of searching for roadside service near them, the roadside assistance company will help them. Keep your clients satisfied and happy with quick deliveries and boost your business reputation by letting them know that you have covered them even in the face of adversity.